All orders are fulfilled Monday through Friday, excluding weekends and holidays. Orders take 1-3 business days to process after order confirmation . New Arrivals are subject to longer processing time due to high volume. Please allow up to five business days for orders to be shipped during holiday sales.
All orders are shipped via USPS Ground (excluding government holidays). You will receive an email confirmation when your order has shipped. Please note that it may take up to 48 hours for tracking status to be updated via USPS. Allow 2-7 business days to receive your order. Please allow up to 21 days for International shipping. We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather.
We are only able to ship to the address indicate at checkout. Shipping address are exported from one database to another, please ensure that the address you enter is correct upon receiving order confirmation email. If an address error is made, please email us within 5 hours of confirmation email. Once orders are processed for shipment, no changes can be made.
Popular items may sell out quickly and temporarily be on back order. This means that the items are currently out of stock but are currently in production and will be back in our inventory soon. Ordering an item that is currently on back order is a worry-free way to ensure that you will be first in line for the new inventory and that the item(s) in which you ordered will be sent out to you as soon as production is complete. Please keep the following information in mind when placing a back order:
All sales are FINAL, No Refunds or Exchanges. For problems or concerns with merchandise, you must email us at: firstname.lastname@example.org within 3 days of delivery.